Refund Policy

Effective Date: 12th July 2023

At Offbeat Psychology, we strive to provide high-quality services and ensure customer satisfaction. However, we understand that sometimes plans change and refunds may be necessary. Please review our refund policy below.

1. General Policy

Eligibility for Refunds: Refund requests must be submitted in writing within 7 days of booking the service.

Ineligible Refunds: No refunds will be issued after 7 days from the date of booking.

2. Services Covered

This refund policy applies to the following services:

Mental Health Services (therapy and counseling)

Psychology Courses and Workshops

Career Counseling Services

3. How to Request a Refund

To request a refund, please follow these steps:

1.Submit a Written Request: Email your refund request to offbeatpsychology@gmail.com Include your name, contact information, booking date, and reason for the refund request.

2.Refund Processing: Once we receive your request, we will review it and notify you of the status within 5 business days.

3.Approval and Issuance: If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

4. Non-Refundable Situations

Refund requests submitted after 7 days from the date of booking.

Services that have already commenced or been completed.

Digital products or downloadable content that have been accessed or downloaded.

5. Cancellations by Offbeat Psychology

In the unlikely event that Offbeat Psychology cancels a service, you will be notified promptly and offered the option of a full refund or rescheduling of the service.

6. Contact Information

For any questions regarding this refund policy, please contact us at:

Email: offbeatpsychology@gmail.com

Phone: 6291882836

Address: Harbant Gill Niwas, Tagore Park, Kolkata-700039

Thank you for understanding our refund policy. We are committed to providing exceptional service and appreciate your trust in Offbeat Psychology.